Visiting the Prison
William Hartley
Meet William Hartley
Museum Opening Times
We are open daily from 9.30am until 5pm, except 25 and 26 December and 1 January. (We open at 10am on Fridays during school term times) We usually close early in the afternoon on 24 December and 31 December.
Admission
YMT CARD
12 months unlimited access to all York Museums Trust attractions – York Art Gallery, York Castle Museum and the Yorkshire Museum.
YMT Card: £22.00 or £20 with direct debit
– with a York Card: £11.00 or £10 with direct debit
Access YMT Card***: £11.00 or £10 with direct debit
– with a York Card: £6 or £5 with direct debit
Day Tickets
Adult: £10.00*
Child 16 and under: FREE with a paying adult**
Access Day ticket: £5.00***
* Includes a 10% ‘Gift Aid’ donation, a visitor not wishing to donate, the admission fee will be £9.09
** Maximum of 4 children per adult.
Additional children will be charged at £4.50 per child.
*** Access tickets: up to 50% discount for visitors aged 17-24 or in receipt of Income-Related Employment and Support Allowance, Income–based Job seeker’s Allowance, Pension Credit or Income Support. Evidence may be required.
YMT Card
…for just £20 with direct debit (£22 with other means of payment), you can:
-Enjoy free entry to York Castle Museum, Yorkshire Museum and Gardens and York Art Gallery.
-Come back for free as many times as you like.
-Beat the queues during busy times with fast track entry.
-Treat yourself with 10% off in our cafes and shops.
-Keep up to date with what’s going on with our e-newsletter.
-Take part or be the first to see new exhibitions with our members’ previews and other special events (charges may apply for some events).
YMT Cards are available to purchase at the Admission desk at York Castle Museum and the Yorkshire Museum. From 1 August they can also be purchased at York Art Gallery.
How to find us
York Castle Museum is in the centre of York, close to Clifford's Tower and the Coppergate Shopping Centre. Follow the green pedestrian signs to the 'Castle Area'.
For a map click here
Group Bookings
We welcome groups and offer discounts for parties of 10 or more. Please click here to find out more.
Accessibility
Parking
For car park information click here
Museum building
The main entrance area is fully accessible.
The museum is divided in half, with both halves arranged over three floors, linked by several staircases. There are handrails on all the stairs and seating is available around the museum.
The ground floor is fully accessible on one side of the building, which includes York Castle Prison and The Sixties exhibitions.
The Victorian Street, which takes up the other side of the ground floor, is accessible via a wheelchair ramp.
The upper floors of the historic buildings are unfortunately not wheelchair accessible, however the 1914 galleries are now fully wheelchair accessible thanks to a new lift installed as part of the major redevelopment work that has recently been completed.
Please note: Due to fire evacuation requirements, the 1914 exhibition can only allow access to two wheelchair users at a time.
Toilets
There is one disabled toilet with baby changing facilities on the ground floor.
Exercise Yard
The yard outside the back of the museum, close to the York Castle Prison area, is fully accessible.
Pushchairs
Pushchairs cannot be taken into the galleries. A ‘buggy park’ and a choice of baby carriers are available free of charge.
Shop
The main shop is fully accessible. There is restricted space in the small Pantry shop, which sells food and confectionery, but staff are happy to help with service.
Cafe
Our cafe, in the entrance area of the museum, is fully accessible.
Help
If you would like to make special arrangements for your museum visit, please contact us and we will be happy to help.